In conjunction with Safe Internet Day, celebrated this year under the slogan "Smart Technology, Safe Choices - Exploring Safe and Responsible Use of Artificial Intelligence," the CEO of Orange Jordan, Engineer Philip Mansour, reaffirmed the company's firm commitment to leading the digital transformation journey, embodying its position as the leading and responsible digital provider. The company continues to empower individuals and institutions by offering the latest digital technologies and a faster and more innovative connection experience, within its leadership in providing safe networks and an advanced digital ecosystem covering all the provinces of the kingdom.
Redefining Digital Innovation with Orange
In the same context, Orange Jordan was the pioneer in launching advanced digital services that reshaped customer experience, most notably the digital self-authentication service using "Know Your Customer Electronically" (eKYC), launched in cooperation with the Ministry of Digital Economy and Entrepreneurship (MoDEE) and the Telecommunications Regulatory Commission (TRC), aiming to provide a seamless and extremely easy-to-use digital experience.
This comes as an unprecedented step in the history of the kingdom in the field of digital transformation, where Orange Jordan was crowned as the first to launch a digital service allowing customers to quickly and securely subscribe electronically to cellular lines, in addition to verifying their identity using the "Sanad" app or by taking a selfie and verifying the documents using their personal devices, thus completing the process from anywhere, without the need to visit company showrooms or sales points.
It is worth mentioning that the simple and innovative customer journey, which is guaranteed by the self-authentication service, reflects Orange Jordan's core values of care, responsibility, courage, in addition to strategic decisions taken to offer an exceptional customer experience through smooth and safe services that develop digital innovation.
Leadership in Reshaping the Digital System
Orange Jordan continues to expand its digital ecosystem as a leading digital company in Jordan, as confirmed by Max it, the first super and integrated app of its kind in the kingdom. The innovative app offers an easier, faster, and more comprehensive digital experience by combining Orange services including My Orange, Orange Money, jood, Roamkit, Weinak, and more into a unified and secure platform. Through it, customers can manage a variety of services such as subscriptions, bill payment, money transfer, accessing the store, tracking loyalty points and rewards, managing mobile lines, and more, thereby reshaping the future of the digital economy in the kingdom.
