Khaberni - In the framework of its strategy to accelerate digital transformation and develop its technological infrastructure, the Jordan Kuwait Bank signed a long-term strategic agreement with BPC, a global provider of payment solutions and digital banking services, aiming to unify digital channels within an advanced new generation platform, enhance digital innovation, and enhance customer experience. The agreement was signed on behalf of the Jordan Kuwait Bank by the Group CEO Haitham Al-Batikhi, and on behalf of BPC by Anatoly Loginov, the CEO of BPC.
This agreement aims to support the bank's digital transformation path over the coming years, by building an integrated, flexible, and scalable digital platform that contributes to fostering innovation and sustainable growth, and enables the bank to develop and launch modern digital services quickly and efficiently, positively reflecting on the quality of services offered to customers. Moreover, it will provide a unified banking experience centered around the customer, offering advanced banking services to all customer segments, many of which are the first of their kind in the Jordanian banking market, facilitating the access and efficient use of digital banking services for customers.
In the context of this transformation, the bank's digital wallet will be transferred to the new platform, allowing customers to execute their daily financial transactions within an integrated and secure digital environment. The platform will also provide advanced digital solutions for small and medium-sized enterprises and merchants, including managing payment operations, settlements, and efficiently tracking and analyzing data, and accessing software that serves this segment of companies and Market Place platforms, in line with the directives of the Central Bank of Jordan to enhance financial inclusion for small and medium enterprises.
The digital solutions also enable merchants to accept payments securely directly through smartphones and tablets, without the need for traditional devices, thereby expanding the scope of accepting digital payments, supporting the empowerment of merchants, and contributing to enhancing financial inclusion across the kingdom.
Commenting on this step, Haitham Al-Batikhi, CEO of the Jordan Kuwait Bank Group, emphasized that this agreement represents a pivotal strategic milestone within the comprehensive digital transformation path of the bank, reflecting its commitment to building an integrated and sustainable digital banking system, capable of responding to the changing market requirements, and reinforcing the bank's position as a leading banking institution in delivering innovative digital financial solutions.
He added that developing digital channels is a fundamental step in shaping the future of banking and enhancing the bank's ability to meet customers' aspirations towards more advanced and efficient digital financial services.
For his part, Anatoly Loginov, CEO of BPC, stated: "The Jordan Kuwait Bank is a trusted and long-term partner, and we are honored to support its digital transformation journey in Jordan and the region. Through our unified digital SmartVista platform and managed services, the bank will be able to enhance innovation and offer secure and scalable digital payment experiences with the flexibility required by the market.
It is worth noting that the project implementation will be carried out according to a clear and defined methodology, including stages of preparation and organized execution, leading to the comprehensive launch of digital platforms, ensuring business continuity, ease of transition, and maintaining the highest standards of quality, efficiency, and reliability in the banking services provided to customers.
This step comes as part of the bank's direction to build a unified, customer-centric digital banking experience, supported by a flexible and scalable technical infrastructure, contributing to elevating the innovative digital services offered by the bank to all its customer segments, enhancing financial inclusion, supporting sustainable banking practices, and consolidating its position as a leading banking institution capable of keeping up with the rapid developments in digital financial service usage patterns and customer expectations.
