Khaberni - Altibbi, the largest digital health care platform in the Middle East, announced a strategic partnership with Zain Saudi Arabia to launch the «Zain Clinic» service, a digital medical consultation service integrated within the Zain app, allowing its subscribers direct and round-the-clock access to licensed doctors for diagnosis and prescribing treatment.
Under this partnership, Altibbi's network, which includes more than 240 fully accredited doctors, was integrated into the Zain app, enabling users to consult doctors via text chat, voice calls, or video calls, without the need to download any additional apps. The service provides medical consultations within less than two minutes on average, with the ability to issue digital prescriptions that can be dispensed from pharmacies across various regions of the Kingdom.
The launch of «Zain Clinic» represents a significant step in expanding Altibbi's services within the Kingdom, transforming smartphones into comprehensive healthcare points for millions of users, in line with the digital health transformation goals of Saudi Vision 2030.
Following the launch in Saudi Arabia, Altibbi plans to expand the «Zain Clinic» service to Kuwait, Bahrain, and the United Arab Emirates by 2026, as part of its regional strategy to integrate its digital medical consultation infrastructure within major digital platforms in the Gulf region, providing immediate access to reliable medical consultations and prescription services for tens of millions of users.
Jalil Labadi, CEO of Altibbi, said:
«Our partnership with Zain Saudi Arabia allows us to provide an integrated health care experience, from consultation to obtaining a medical prescription, to millions of users through a platform they trust and use daily. With an average waiting time of no more than two minutes, and the ability to receive digital prescriptions, “Zain Clinic” proves that high-quality health care can be instant, easily accessible, and seamlessly integrated into daily life. Our next step is to extend this model to neighboring markets such as Kuwait, Bahrain, and the Emirates, supporting our mission to make digital health care available to every Arabic speaker».
Key Information:
• «Zain Clinic» service is available to all Zain Saudi Arabia subscribers through the Zain app.
• A medical network comprising more than 240 certified doctors from Altibbi is available to provide consultations around the clock.
• Medical consultations are available via text chat, voice calls, and video calls.
• Capability for medical diagnosis and issuing digital prescriptions.
• The average response time is less than two minutes.
• Altibbi has provided more than 6 million medical consultations in various Arab countries.
• The service is licensed by the Saudi Ministry of Health and complies with national digital health regulations.
• Regional expansion plans include Kuwait, Bahrain, and the United Arab Emirates by 2026.
According to Grand View Research, the digital health care (Telehealth) market in Saudi Arabia was valued at approximately 1.06 billion US dollars in 2024, and is expected to reach 3.92 billion dollars by 2030. By integrating Altibbi's health platform directly inside the Zain app, this partnership contributes to removing barriers and expanding immediate access to medical care in various regions of the Kingdom, including remote areas.
About Altibbi
Altibbi is the largest digital health care platform in the Middle East, having provided more than 6 million medical consultations in various Arab countries. The platform connects users with licensed doctors to offer quick, secure, and confidential medical consultations, alongside trusted health content in Arabic reaching millions of users each month. Altibbi's mission is to provide high-quality health care to every Arabic speaker, at any time and from anywhere.
Website: https://altibbi.com
About Zain Saudi Arabia
Zain Saudi Arabia, the leading provider of digital services in the Kingdom, plays a pivotal role in supporting digital transformation and building an inclusive digital economy, in line with the goals of Saudi Vision 2030. With advanced digital infrastructure and cutting-edge solutions and technologies, Zain directs innovation towards creating a smarter and more sustainable beautiful world, focusing on a human-centric digital experience that enhances the quality of life and competitiveness of the Kingdom.
Zain Saudi Arabia offers a comprehensive system of digital solutions that meet the needs of individuals and the business sector, and its strategic expansion in parallel markets demonstrates its ability to enhance its presence in the digital sector and open new horizons for growth and innovation.
Zain Saudi Arabia is committed to achieving sustainable growth by integrating principles of sustainability and governance into its operations, empowering national talents, and enhancing digital inclusivity, thereby making a positive impact and supporting the building of a smart society and a more sustainable digital future.
