Khaberni - In 2025, Careem continued to simplify the lives of millions in Jordan, reinforcing its position as a comprehensive and leading app in the kingdom. It provided more reliable, faster, and simpler services through Careem Food, groceries, and Careem Shops, Careem Box, Careem Dine Out, and Careem Rides, alongside providing more effective income opportunities for Careem captains throughout the kingdom.
Mudassir Sheikha, CEO and co-founder of Careem, said: "This year we focused on enhancing the value we offer our customers, captains, and partners, by expanding into new cities and launching innovative services, and making our platform smarter and more reliable with AI-based solutions. As we look forward to 2026, our focus will remain on simplifying people's lives in the region and building a robust institution that delivers greater value year after year."
Key Milestones of 2025 in Jordan
● Careem Plus program saved customers over 10 million Jordanian dinars through exclusive offers and discounts.
● One subscriber of Careem Plus continued for 4 years and8 months, becoming one of the longest subscribing members in the region.
● The most active Careem Food customer in Jordan ordered 984 meals in a year!
● The highest value for a single order during the year was 1,452 dollars.
Careem Food – What did Jordanians order in 2025?
Shawarma continued to lead the scene as the most requested meal in Jordan during 2025, reaffirming its status as the most beloved meal unrivaled.
Careem Food also maintained its leadership in delivery speed, where the fastest orders were registered in:
● Amman: 5 minutes
● Irbid: 8 minutes
● Zarqa: 9 minutes
The year saw significant improvements in the app experience, as Careem launched a new design for product interfaces to facilitate the exploration of restaurants, along with a simplified booking experience that allows completing orders quickly and easily.
In its ongoing efforts to improve customer and captain experience, Careem launched a post-order tipping feature to enhance appreciation values and build a positive relationship between both parties. It also provided a pre-order feature that allows scheduling meal pickups, making it an ideal choice for busy workdays, social occasions, and breakfast meals during Ramadan.
In a behavior reflecting Jordanians' inclination towards comfort within their homes through Careem, one customer ordered 33 meals in one day, while August 7 was the busiest day of the year in terms of orders.
Careem Plus – Real savings throughout the year
The Careem Plus program provided clear value to its users in Jordan during 2025:
● The average monthly savings were 59 Jordanian dinars per subscriber.
● One customer saved 2,050 Jordanian dinars, topping the list of subscribers with the most savings in the program.
● Customers used Careem Plus more for food orders, then rides, while Shops and Dine Out provided additional value to customers relying on them.
The extended subscription periods reflect the growing confidence of customers in the value and benefit of the Careem Plus program.
Careem Shops – Jordan’s new destination for fast shopping
Careem Shops also had an exceptional year, becoming a reliable platform for daily needs:
● Saw growth of 5 times compared to 2024.
● Added new categories: electronics, health and beauty, dietary supplements, and butcheries.
● Joined by major brands such as: Hybermax, People’s Roastery, Seal Buy, T-bone and Cheese, Abu Odeh, Centro, and Nespresso.
● Recorded the fastest delivery in 2.35 minutes.
● March 21 (Mother's Day) was the busiest day of the year, with a noticeable rise in orders at 8 PM.
● One customer made 25 orders in one day on June 24.
Careem Dine Out – Dining out powered by savings
Careem Dine Out continued to enhance dining experiences in Jordan through savings and discovery:
● Buffalo Wings and Rings were the most booked restaurants during the year.
● Recorded the highest bill of 501 Jordanian dinars at Alee restaurant, with savings of 75 dinars through Dine Out.
Careem Rides
● In 2024, trips were completed across Jordan covering a total distance of over 70 million kilometers, enough to circle the globe more than 1700 times!
● Among the most forgotten items during trips were phones, AirPods, and wallets.
● One of the unique items forgotten during a trip in Jordan in 2025 was a music notebook!
Careem Box – More than just parcel delivery
Careem Box also simplified people's lives by enabling them to send and receive anything quickly and reliably, whether personal items, home-cooked meals, laundry, or last-minute emergency orders.
It has become the preferred solution in Jordan for accomplishing tasks that people no longer want to be bothered with.
The Captains – The beating heart of Careem
● Captain Raef Nabih was one of the most active delivery captains at Careem during 2025, completing 7 thousand trips since joining in 2023.
● Captain Hisham Issa is the longest serving among Careem's delivery captains in Jordan, having completed nearly 10 years since joining Careem in 2016.
Careem Express – Delivery solutions for businesses
"Careem Express" became a vital engine for the growth of over 120 partners during 2025, providing them with the necessary technologies to expand their businesses. By taking charge of the last stage of delivery, the service contributed to simplifying logistics for the business community in Jordan, enabling local merchants to focus on their core businesses while ensuring quick and reliable delivery of their customers' orders.
