Khaberni - Coinciding with the 30th anniversary of its launch as the first cellular telecommunications operator in the Jordanian market, and its leading role in digital transformation, enhancing telecommunications infrastructure in the Kingdom, and its status as a leading company in innovation and the adoption of future technologies to serve its customers across the Kingdom; Zain Jordan capped its journey by receiving a set of prestigious awards and certifications that reinforced its leading position in digital innovation and sustainability management, a journey that contributed to leading the national telecommunications sector and making a tangible impact on the lives of institutions, individuals, and the Jordanian community.
These awards were received in recognition of the company's journey spanning 30 years, and its ongoing contributions to serving the local community, supporting various sectors, and enhancing customer experience. These achievements affirm its pivotal role over three decades in fostering innovation and solidifying its position as a key partner in developing the national and digital economy.
Zain Jordan received the Middle East Excellence Award 2025 for its regional data storage, information, and disaster recovery center (The Bunker) in the category of data centers for telecommunications companies in the Middle East, granted by the Asian Business Review magazine due to the center's distinction as the first of its kind in the region, equipped with the latest global specifications and standards, reflecting the company's ongoing contributions to enhancing the Kingdom’s position as a regional hub for innovation and technology and affirming its commitment to supporting the national economy and enhancing the digital transformation journey, in addition to strengthening its leadership position by providing integrated digital solutions and quality services that support digital transformation at the local and regional levels.
In recognition of its clear imprints and leading role in achieving the balance between economic growth, environmental protection, and local community support, and thanks to its active and pioneering steps in sustainability management; Zain Jordan received the Arab Sustainability and Social Responsibility Award 2025 for large companies, in recognition of its integrated institutional approach that achieves a real balance between economic growth, environmental protection, and community support by integrating Sustainable Development Goals into its strategy and operational activities, and launching quality programs and initiatives with long-term impact in partnership with various local and international entities.
Due to its continuous efforts in cementing digital transformation, employing artificial intelligence technologies, and investing in the latest AI-based solutions to serve the community and enhance and enrich its customers' experiences, Zain Jordan received the "Best Digital Transformation Initiative in the Telecommunications Sector" Award for 2025 for its innovative initiative (Agentic AI), granted by the Global Economics Awards from the Global Economics British magazine specialized in global economic affairs, where (Agentic AI) initiative contributed to reducing the duration of internal requests by 80%, increasing internal user satisfaction to 95%, and saving more than 1000 working hours annually.
As a regional leader in its unique and innovative technology; the company received the Best 5G Network Expansion Award for its pioneering "5G Thin Layer", the first of its kind regionally, which represented a significant shift in accelerating the deployment of 5G services and expanding its coverage with high operational efficiency, without the need to rebuild existing networks, while maintaining service quality and network stability, reflecting the company's commitment to developing an advanced and sustainable digital infrastructure, and enhancing its leadership position in supporting the digital transformation journey in the Kingdom.
As a result of its continuous efforts and ongoing commitment to providing a supportive, inclusive, and positive work environment; Zain Jordan received the "Best Workplace" certification for 2025, granted by the prominent "Great Place to Work" organization - one of the leading entities specializing in evaluating workplaces around the world - for companies and organizations that strive to provide the best work environment for their employees.
The company also enhanced its achievement record by obtaining the EDGE Green Buildings certification granted by the International Finance Corporation, part of the World Bank Group, in cooperation with (GBCI), becoming the first telecommunications company in the Kingdom to receive this prestigious international accreditation, affirming its commitment to applying the highest global standards in energy, water, and materials efficiency, and adopting responsible operational practices that contribute to reducing environmental impact and enhancing institutional sustainability.
Continuing its ongoing efforts to cement a work environment supportive of innovation and conducive to balancing professional and personal life; Zain Group led the telecommunications sector in Middle East markets in the annual Forbes ranking of the best global employers for 2025, coming among the top three employers in the region, reflecting its continuous commitment to implementing best global practices in talent management and building a positive and sustainable work culture.
Zain Jordan concluded its year as it began, with a new achievement recently by receiving the “Women Inclusive Workplace” award presented by UN Women at the annual year-end ceremony held at the Sheraton Hotel in the capital Amman, in recognition of its ongoing commitment to fostering an inclusive work environment that enhances gender equality principles.
Zain Jordan reaffirms its commitment to continuing its leadership in providing innovative digital solutions and services that elevate its customers’ experiences and meet their evolving expectations while maintaining its pioneering approach in sustainability that balances economic growth, environmental protection, and community support, and the company continues to invest in responsible innovation and technology to enhance Jordan's position on the regional and global digital innovation and economy map, based on its strategy aimed at employing innovation as an effective tool to serve the nation, its citizens, and build a more prosperous and advanced future.
