The Minister of the Digital Economy and Entrepreneurship, Sami Samirat, stated that work is underway to update the "Sanad application" for government services, noting that access to the application will become easier, and its development is being carried out by a Jordanian team.
Samirat explained, during a press conference titled "Government Technology" at the Government Communication Forum, regarding the new version of the "Sanad" application, that there is serious ongoing work on updating the application, and an updated version has been launched on a trial basis, aiming to accelerate services, according to Al Mamlaka channel.
Samirat added that citizens will soon witness a qualitative leap in the level of services, which will reflect positively on international indicators.
Regarding the possibility of digitizing 100% of services before the end of 2026, Samirat confirmed that the focus is on digitizing and reengineering services, giving priority to the most used services, and emphasizing the commitment to digitize them by the end of 2026.
He mentioned that there are 4 comprehensive government centers under construction, offering 207 services, and these centers have provided their services to one million and one hundred forty-seven thousand citizens.
He said that the electronic passport, electronic gateways at Amman city airport, the digital health center, the national vaccination platform, and new systems for reporting births and deaths linked with all hospitals and available to Jordanians and non-Jordanians, smoking violations, and cancer insurance inquiries were launched.
He pointed to training more than 9,000 government employees across more than 100 institutions in artificial intelligence, and in international rankings, Jordan achieved 49th globally and fifth in the Arab world in the Government Artificial Intelligence Readiness Index for 2024.
The minister confirmed that within the Siraj Project, the number of users exceeded 180,000 students and teachers until the middle of this month.
He said that the ministry launched the "Khairat Ad-Dar" platform to promote products of home business owners, stating that the platform was launched in several provinces, and technical enablers were provided for its use, achieving success, with plans to expand it to include the rest of the kingdom's provinces.
Samirat explained that there has been a reassessment of knowledge platforms or stations through a new strategy to transform them into "Future Stations," amidst the spread of the internet, for use in software and artificial intelligence technology education, and the importance of the English language, considering these as future skills needed in the job market, drawing attention to the start of establishing Future Stations, with one in Marka and another in Karak.
He also stated that the first technology center, The Platform, was opened in Marka, and branches of "The Platform" associated with the main center of the Technological Platform Center in Aqaba, in the provinces of Karak, Tafilah, and Ma'an, were launched as part of the ministry's efforts to enhance digital skills and empower youth in the southern provinces.
He referred to the development and digitization of school curricula for grades from seventh to eleventh.
A report by the World Bank for the year 2025 revealed Jordan's progress in the Digital Government Maturity Index, where it was classified within category (A), the highest maturity category in government digital transformation, reflecting the kingdom's development in digitizing the public sector and enhancing the efficiency of government services according to the report monitored by the kingdom.
According to the report, Jordan recorded a total score of 91.4% on the index, ranking 21st globally and fourth in the Arab world after Saudi Arabia, Bahrain, and the UAE, placing the kingdom among the countries most advanced in digital government practices at both the regional and international levels.
The minister indicated that the Government Technology Maturity Index is issued by the World Bank Group biennially, and is used as an international tool to measure the maturity of digital transformation in the public sector and the provision of government services.
This achievement reflects the national ongoing efforts to enhance digital government transformation, develop digital services, and move towards institutional digital maturity, as part of the outputs of the National Council for Future Technology, contributing to improving performance in the public sector and enhancing citizens' experience in accessing government services, in alignment with the vision of economic modernization.
Samirat noted that the index shows Jordan's improved performance between the years 2022 and 2025, achieving a leap of 10 global positions (from 31 to 21) within a sample that included 197 economies around the world, reflecting significant progress in the maturity of government digital transformation.
He mentioned that Jordan's advancement in the index reflects on enhancing its regional and global standing in the digital transformation file, supports attracting investment by boosting investors' confidence in the public sector's digital readiness, and serves as practical evidence of the government's efforts to promote digital transformation in line with national modernization visions.
