Khaberni - The Hashemite Kingdom of Jordan has advanced 10 places in the Government Technology Maturity Index (GTMI) for the year 2025 issued by the World Bank Group, advancing from rank 31 globally in 2022 to rank 21 globally among 197 countries covered by the index, and also achieving the fourth rank in the Arab world.
This achievement reflects the continuous national efforts in enhancing governmental digital transformation, developing digital services, and transitioning towards institutional digital maturity, as part of the outcomes of the National Council for Future Technology, which contributed to improving the efficiency of public sector performance, enhancing the citizens' experience in accessing government services, and aligning with the vision of economic modernization.
This progress is clearly evident in the ascending improvement of the kingdom's index score across its successive editions, where its score rose to (0.914), compared to a score of (0.829) in 2022, thus maintaining its classification among the leading countries, reflecting a cumulative and sustainable trajectory in enhancing governmental technology maturity on a national level. Thus, Jordan's performance significantly exceeded the global average of (0.589) and the average for Western Asia and North Africa region of (0.590).
The index also showed improvement in Jordan's performance across all four main components of the Government Technology Maturity Index compared to 2022; it recorded a notable advancement in the Basic Government Systems Index by achieving rank 31 globally compared to rank 40 in 2022, alongside obtaining the fourth rank in the Arab world.
Jordan also improved performance in the Public Service Provision Index by moving from rank 42 globally to rank 26 globally, while maintaining the fifth rank in the Arab world. This aspect focuses on measuring the evolution of citizen-directed e-portals, the availability of "e-filing" (e-filing) services, and integrated digital payment capabilities that facilitate the completion of government transactions without the need for personal review.
In addition, Jordan's performance improved in the Government Technology Enablers Index, which measures the inclusiveness of digital strategies, regulatory and institutional frameworks, innovation programs, and the development of digital skills, from rank 34 globally to rank 29 globally, thus advancing from the fifth rank in the Arab world to the fourth in 2025; confirming the broad scope of improvement covering various dimensions of the Government Technology Maturity Index.
It is noted that the Government Technology Maturity Index (GTMI) is issued approximately every two years by the World Bank Group, which focuses on measuring the evolution of digital transformation in governments and their ability to use technology in delivering public services. The 2025 index methodology combines self-reported survey data through an electronic survey prepared by the World Bank from 158 countries, and publicly available information for the remaining 39 countries.
