Khaberni - Khaberni - The Central Group, the exclusive agent for Toyota and Lexus in Jordan, signed a cooperation agreement with Solidarity – the First Insurance Company, aiming to provide comprehensive insurance solutions focused on the customer, enhancing the quality of services provided according to the highest standards of transparency and reliability.
The cooperation memorandum aims to provide comprehensive insurance coverage for Toyota and Lexus vehicles through Solidarity, with the option to carry out repair and maintenance at the Central Group's accredited maintenance centers throughout the duration of the agreement, to include currently insured and new vehicles alike.
In the event of an accident, insured vehicles are directed to accredited maintenance centers. Under the agreement, the Central Group offers preferential terms on original parts, along with a comprehensive package of after-sales services for Solidarity customers, including a free multi-point inspection valid for a year from the start of the insurance, in addition to special conditions on repairs resulting from the inspection and additional maintenance services during the insurance period.
Furthermore, the agreement allows customers the option of benefiting from a replacement car during maintenance or repair periods at preferential rates, in addition to preferential rates on car care and enhancement services, including cleaning and protection services.
In this context, said Nadeem Haddad, the Executive Director of the Central Group: "Signing this memorandum represents a strategic step that reflects the commitment of the Central Group to delivering real added value to its customers, through quality partnerships with leading institutions in their sectors, enhancing the customer experience and building their trust."
On his part, Alaa Abdel Jawad, the CEO of Solidarity First Insurance Company, said: "This partnership aligns with Solidarity’s vision of developing innovative and comprehensive insurance solutions that focus on customer needs, enhancing the speed and quality of service, providing a complete insurance experience that meets our customers' aspirations and supports the sustainability of the insurance sector."
