The Hashemite Kingdom of Jordan has taken quick and serious steps towards digital transformation, so that all government services are now available electronically to facilitate legal procedures and save effort, time, and hassle, making all services easier for citizens and residents as well.
Among the services provided by the government to facilitate procedures for citizens is the service of electronically extracting a Certificate of Non-Conviction, which is now one of the basic documents in official transactions, such as employment inside or outside Jordan, obtaining visas, or completing university transactions.
In this article, we will explain in detail how to obtain a Certificate of Non-Conviction online in Jordan, the required conditions, fees, and the validity period of the certificate.
What is a Certificate of Non-Conviction?
A Certificate of Non-Conviction, also known as a Certificate of Good Conduct and Behavior, is an official document issued by the Jordanian Ministry of Justice confirming that the person has never been definitively convicted of a felony or misdemeanor that affects honor or public morals.
This certificate is used as legal proof of an individual's integrity and is often required when applying for government or private jobs, or to complete travel, immigration, and study abroad transactions.
How to Electronically Obtain a Certificate of Non-Conviction in Jordan
The Ministry of Justice has made the service available electronically to make it easier for individuals to obtain a Certificate of Non-Conviction without the need to visit government offices, either through its official website or through the "Sanad" government app.
Here are the steps to electronically obtain a Certificate of Non-Conviction, step by step:
1. Step 1: Enter the official website
• Enter the Jordanian Ministry of Justice portal via the link:
• https://www.jordan.gov.jo
• Or directly to the Ministry of Justice's electronic services page.
2. Step 2: Log in
• If you have an activated account on the e-government portal, you can log in using your national number and password.
• If you do not have an account, you can easily create a new one by following the registration steps using your national number and date of birth.
Step 3: Select the service
• From the electronic services menu, select "Issue Certificate of Non-Conviction".
You will be asked to enter some personal details such as:
• National number
• Date of birth
• Phone number
• Email address where you will later receive the certificate.
Step 4: Pay the fees electronically
• The fee for issuing a Certificate of Non-Conviction is usually only one dinar, and can be paid using the "eFAWATEERcom" system by credit card or bank account.
Step 5: Receive the certificate
• After completing the payment and verifying the data, the certificate is sent to your email in PDF format within a few minutes.
• You can also download it from your account on the Ministry of Justice website or from the "Sanad" app.
Extracting a Certificate of Non-Conviction through the "Sanad" app
The "Sanad" app is one of the most important government apps that has gathered a large number of electronic services in one place.
• Open the "Sanad" app on your phone.
• Log in using your national number and login code.
• From the services menu, select the Ministry of Justice.
• Click on the Certificate of Non-Conviction service.
• Verify your information, then pay the fees.
• After a few minutes, you will receive an electronic copy of the certificate in the app and by email.
Beneficiaries of the service
All Jordanian citizens, as well as residents in the Kingdom, can obtain a Certificate of Non-Conviction electronically, provided they have a valid identity or national number.
Validity period of the Certificate of Non-Conviction
The certificate is valid for three months from the date of issuance, and after the period expires, a new certificate must be obtained if needed for official transactions.
Advantages of Electronically Obtaining a Certificate of Non-Conviction
• Saving time and effort: No need to visit any government department.
• Ease of payment: Through the eFAWATEERcom system.
• Service available around the clock: You can request the certificate at any time and from anywhere.
• Official digital document: Electronically authenticated by the Ministry of Justice.
• Reducing paper and administrative congestion: Aligning with Jordan's vision for digital transformation.
Frequently Asked Questions about the Certificate of Non-Conviction
1. Can the certificate be obtained for another person?
No, the person themselves must request the certificate, as it requires verification of the national identity.
2. Can the electronic certificate be used abroad?
Yes, but it may need to be authenticated by the Jordanian Ministry of Foreign Affairs if it is to be used in international transactions.
3. What should I do if the certificate does not arrive via email?
You can log in to your account on the Ministry of Justice website and download it directly, or contact customer service via the technical support number.
The electronic Certificate of Non-Conviction in Jordan is a clear example of the evolution of digital government services and their accessibility. It not only saves time and effort for citizens but also enhances individuals' confidence in the Jordanian electronic system.
With the continued expansion in the digitization of services, it is expected that all documents and official transactions will be fully available electronically in the near future, placing Jordan at the forefront of Arab countries in digital government transformation.
